You can cancel the order at any moment before we send the Dispatch Confirmation E-mail to you. You can also cancel one order item within an order without cancelling the entire order if the order contains two or more order items.

15-day no-questions-asked return/exchange for refund, excluding silver and customized items. Gold/diamond jewelry can be exchanged anytime. Undamaged returns refunded to your bank account.

15-days money back policy

In original, must not be damaged or missing pieces.

Will I have to pay for return shipping?

Free return shipping offered for exchanges, resizing, or refunds within 15-day money-back policy. Nominal charges apply for exchange/resizing pickups after 15 days.

The Conditions For Return (within 15 days)

Must not be damaged or used

No missing pieces or stones should be present

Product certificate and the bill should be subsisting

Perrian offers a Lifetime Exchange on purchases. Exchange your item with its package and certificate for its current market value, minus making charges and a Rs.500 processing fee. Missing invoice or certificate? An extra 10% is deducted. Top up the exchange value to buy new items.

Life Time Exchange